Demonstrates mastery of organization-level setup, user management, billing, and team workflows in Walkthrough Tracker.
Validates ability to manage assets, track inventory, run audits, and oversee the HAM module end-to-end.
Covers ticket triage, SLA management, KB authoring, and CSM workflows.
Confirms expertise in dashboard building, custom reports, exports, and pivot/aggregation analysis.
Demonstrates competency in walkthrough type design, scoring strands, and template management.
Verifies expertise in incident intake, classification, trend analysis, and root-cause reporting.
The Certified Instructional Leader (CIL) credential is awarded by The Walk Insights to school and district leaders who demonstrate broad proficiency in instructional leadership: building observation and feedback systems, using data to drive decisions, designing effective adult learning experiences, and leading durable culture change around teaching and learning. CIL is a broader leadership credential than the Certified Walkthrough Practitioner (CWP) certification — it assumes the foundational walkthrough skills covered in CWP and builds outward into the full scope of an instructional leader's role. Many candidates pursue CWP first, then CIL. The CIL exam consists of 60 multiple-choice questions and requires a score of 80% (48/60) to pass.
The Certified Walkthrough Practitioner (CWP) credential is awarded by The Walk Insights to instructional leaders, coaches, and administrators who demonstrate proficiency in conducting high-quality classroom walkthroughs, using the Walkthrough Tracker platform effectively, and translating walkthrough data into meaningful coaching and instructional improvement. This guide is organized around the five domains tested on the CWP certification exam. Each domain includes a content overview, key terms, and practice considerations. The exam consists of 60 multiple-choice questions and requires a score of 80% (48/60) to pass.